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Frequently asked questions

We understand how frustrating this pet food shortage can be – especially for pet parents. As we work to resolve our inventory issue, you may want to consider an alternative Hill’s pet food, and discuss it with your vet, so you can continue to care for your pet’s needs.
See Feeding Transition Tips for Dogs

With so many factors outside of our control, we can’t commit to a specific date. What we can tell you is that our team is working hard to fix the situation and bring back the food your pet loves. In the meantime, we have other options that your pet may love, and you can check with your veterinarian for a recommendation.
Explore Science Plan
Explore Prescription Diet
Explore Vet Essentials

Hill’s is committed to delivering high-quality products and precise nutrition to meet pet requirements for every life stage and lifestyle. We continually evaluate our formulations and will make slight adjustments when necessary to account for changes in nutrient levels that can occur naturally over time. We are more than happy to answer any additional questions you may have.
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Just like people, feeding amount varies from pet to pet. Most Hill's pet food have a feeding guide on the package to help you determine the proper amount to feed your pet. Please keep in mind that the feeding guide is intended only as a starting point, and you should follow your veterinarian’s recommendation based on your pet's specific health needs.
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